ChatIn

ChatIn is an AI-powered customer support agent built for Shopify stores, automatically handling customer inquiries, delivering product recommendations, and providing order support around the clock. It syncs automatically with a store's Shopify catalog for personalized recommendations, supports multiple channels including WhatsApp, Facebook, Instagram, Email, Slack, and Discord, and escalates complex issues to human agents seamlessly. An analytics dashboard tracks ticket activity, customer satisfaction, and response metrics, with customizable brand voice and knowledge base. ChatIn, based in Sacramento, CA, uses a pay-as-you-go pricing model that scales with business needs.