Frontdesk AI

Frontdesk AI (AI Front Desk, Inc.), covered in Business Insider and HubSpot, automates customer communication across voice, SMS, email, web chat, and WhatsApp — answering calls 24/7, booking appointments, and qualifying leads for 10,000+ active customers in property management, retail, and therapy practices. Its smart memory system tracks customer intent, sentiment, and custom fields across every channel and interaction, a built-in CRM extracts and organizes customer data automatically, and automated workflows trigger follow-ups and escalations without manual intervention. Enterprise options add HIPAA compliance, local deployment, and simulated pre-launch testing. Pricing is transparent and tiered: a real Free plan ($0/mo, 10 chatbot conversations, 40 SMS), Business-in-a-Box ($79/mo billed annually, 200 voice minutes), and custom Enterprise pricing for high-volume use, with overage credits at $0.01 each — customers report specific results like 40+ admin hours saved weekly. Good fit for a small or mid-size business that wants a 24/7 AI receptionist handling calls and bookings across multiple channels, with a genuine free tier to start.