Fini

Fini AI is an AI agent platform that automatically resolves customer support tickets across voice, chat, and email channels, claiming to handle 90% of support volume at 99% accuracy. It offers multi-modal support on a unified platform, self-learning capabilities that improve over time without manual tuning, and integration with major helpdesk tools including Zendesk, Intercom, Salesforce, and HubSpot. Fini's agentic workflows connect to backend systems for actions like refunds and account updates, with deployment claimed to go live in 14 days. It holds SOC 2 Type II, PCI DSS Level 1, ISO 27001, GDPR, and HIPAA-ready compliance certifications. Pricing is usage-based at $0.49 per resolution, backed by a 90-day zero-pay guarantee: if the AI doesn't achieve a 90% resolution rate within 90 days on actual tickets, customers pay nothing.